Terms of service

What Parlour is

Parlour is a tool for running a small business: capturing notes, storing media, publishing to social media, short links and website analytics, with more to come. Each business uses it in its own workspace, and what is in one workspace is never visible from another.

Some features depend on other companies, such as the social platforms you connect. If one of them changes or withdraws what it offers, the matching feature in Parlour may change or stop with it.

Your account

You need an account to use Parlour, and the details you give must be accurate. Keep your sign-in to yourself. You are responsible for what happens under your account and in the workspaces you manage, including anything done with an API key you created.

If you think someone else has got into your account or a key has leaked, revoke the key in Settings and tell us straight away.

Your content

What you put into Parlour stays yours. You give Launchfyi permission to store, copy and process it only as far as needed to run Parlour for you: for example, sending a voice note for transcription or a post to the platform you chose.

Some features use AI to transcribe, summarise, describe or tag your content. AI output can be wrong, so check anything that matters before you rely on it or publish it.

Publishing on your behalf

When you connect a social account, Parlour posts only what someone in your workspace wrote and chose to publish. You are responsible for those posts, and for following each platform’s own rules. A post that has gone out cannot be recalled by Parlour, and Parlour never deletes a published post for you.

What you must not do

• Use Parlour for anything unlawful, or to harass, deceive or harm anyone.
• Publish or send anything you do not have the right to, including other people’s work or personal data you have no lawful basis for.
• Send spam, or messages to people who have not agreed to receive them.
• Try to reach another workspace’s data, get round a limit, probe for security holes outside the reporting route in the privacy policy, or overload the service.
• Resell access to Parlour without our written agreement.

Fees

Any fees are agreed with you in writing before you are charged. Usage allowances are shown in your workspace. Using one up never adds a charge: when the AI processing or storage allowance runs out, Parlour pauses that feature until it resets or is raised.

Availability

We work to keep Parlour running and your data safe, but we cannot promise it will always be available or free of faults. We may change features as Parlour develops, and we will tell you before removing anything you rely on.

Suspension and ending

You can stop using Parlour at any time. We may suspend or close an account that breaks these terms, puts other users or the service at risk, or is required by law to stop. Where we can, we will tell you why first and give you a chance to fix it.

When a workspace closes, you can ask for a copy of its content. We delete it within 30 days of closure, except anything the law requires us to keep.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.

Otherwise, Launchfyi is not liable for loss of profit, business or data, or for indirect losses. Our total liability to you in any 12 months is limited to the fees you paid for Parlour in that period, or £100 if you paid nothing.

Changes to these terms

We may update these terms. If a change matters to you, we will email the account holder before it takes effect. Carrying on using Parlour after that means you accept the new terms.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.